[OS 12.0] Bluetooth connection is all choppy with the latest update

Hi GuyManDude

Thank you for the post.

If you're experiencing choppy Bluetooth audio with your Roku device after updating to version 12.0, here are some steps you can take to try and resolve the issue:

• Check your Bluetooth signal strength. If your Roku device is too far away from your Bluetooth device, the connection may be weak and cause the audio to be choppy. Try moving your devices closer together to see if that improves the connection.
• Restart your Roku device. Sometimes, simply restarting your device can help resolve connection issues. To do this, go to Settings > System > Power > System restart.
• Try resetting your Bluetooth connection. To do this, go to Settings > Remotes & devices > Remotes > Pair a new remote or device > Bluetooth devices > Your device > Forget this device. Then, re-pair your device with your Roku.
• Check for interference from other devices. Other electronic devices such as microwaves, cordless phones, or even other Bluetooth devices may be interfering with your Bluetooth connection. Try moving your devices away from any potential sources of interference to see if that helps.

If none of these solutions work, try rolling back to the previous version of the Roku software. You can do this by going to Settings > System > System update > Update software > and then selecting the option to "Update automatically, but ask me before downloading". This will allow you to manually select the previous version of the software to install.

We hope it helps!


Warm regards,
Lianna