My TCL C157x is rebooting or turning off randomly. Software version 11.5.0 build 4312-93. Firmware was last updated 12-22-22. Can I please get some assistance with this issue? What is most current software version? If there is prior software version that is stable and operates correctly how do I download. This is extremely frustrating and would really appreciate if anyone can help figure this out
I was able to download the firmware on to a USB stick & load it from the USB drive. I got the firmware from https://tvupdate.roku.com they don't publish the version numbers or post a change log. So there is no way of knowing what version you are downloading until you install the firmware. I will say if are able to download a version that works keep a copy of it on your computer in case they remove it from their servers. Or they publish a version that does not work as expected.
I wish Roku was a little more transparent on what was changed in the different versions of firmware & would allow the user more information on what changes have been done to the firmware. The latest firmware doesn't always mean the greatest.
The problem I have been having with my TV is they have never addressed the problem. Please fix the firmware so that my TV does not go into a endless reboot loop.
What is the status of this endless rebooting problem with firmware 11.5.0 build 4235-93??
I have been using version 11.0.0 build 4193-93 which works however I can't connect the TV to the internet because it will download the latest BROKEN firmware. The last few days the TV tries to check for updated firmware which it fails because it is disconnected from the internet. Seems to do once every three of 4 weeks. So I thought I would reconnect it thinking maybe Roku has finally fixed the firmware.
WRONG!! same broken version 11.5.0 Build 4235-93 firmware was downloaded from the internet & the TV went back to it endless rebooting.
Roku keeps saying they are aware of the problem & is working on a solution, but I have seen NO CHANGE!!! This problem goes back to 11/2022!
Someone flagged my post of downloading to the version 11.0.0 build 4193-93 as a solution by going to https://tvupdate.roku.com/ that is NOT a solution. I have since flagged it as NOT the solution. It is temporary work around! It is NOT a solution if you intend on connecting the TV to the Internet.
Please fix this problem.
PS The American banking system bailed you out of millions of dollars from SVB. Please fix this problem for the users that are stuck with a Roku TV that they are unable to connect to the Internet because Roku is unable or unwilling to fix the firmware or prevent the latest firmware from downloading to this series of TVs.
Since Roku has not addressed this problem to prevent the TV from auto updating. Can Roku provide the IP address(s) of Roku's update servers so that I can block the auto update to my TV at my router?
