Forum Discussion

Tsoileau2986's avatar
2 years ago

Onn Tv keeps kicking me out of apps

Model:G814x-Roku TV

Issue ID X6-333-435

3 Replies

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  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator

    Hello! Tsoileau2986,

    We appreciate you reaching out to the Roku Community!

    We would be happy to look further into this issue, but we will need more detailed information. 

    • Can you please specify the issue you are experiencing?
    • What are the steps to reproduce the issue you are seeing?
    • What troubleshooting steps have you already taken to try to resolve the issue?

    With more detailed information, we will be able to assist you further.

    Thanks,

    Arjiemar

    • Sue16's avatar
      Sue16
      Newbie

      When you go on to an app and you're watching it or you're scrolling through the movies to see which movie you want to watch it cuts off

      • HDMIGuy's avatar
        HDMIGuy
        Roku Guru

        Sue16 Do you also have an Onn Roku TV?  Have you tried restarting the TV?