Forum Discussion

Melsar1977's avatar
Melsar1977
Reel Rookie
3 years ago
Solved

Onn roku tv volume is at a 100 but still sounds low

My Roku TV volume is at 100 but it still sounds low and I have tried every volume mode on the settings I mean if it's at 50 or 60 it should be quite loud if it's at its Max it should be ringing my ears but the volume is very low at 100 and that is the max is anyone who have had this problem can help me fix this and like I said I've tried every volume of leveling stereo normal nothing seems to make the volume go up higher

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Thanks for joining us here at the Roku Community, gingerlondon!

    No worries! We'd be more than willing to find the best resolution for your audio issues on your ONN Roku TV. Have you tried to perform a system reboot on your TV? You can do it by navigating to your Home screen. Scroll up or down to select Settings > System > Power (proceed to the next step if this option is unavailable) > System reboot. 

    If this troubleshooting procedure didn't resolve your audio issues, kindly try to reset your audio settings by navigating to your Home screen. Scroll up or down to select Settings > System > Advance system settings > Reset TV audio/picture settings. This procedure will reset all TV picture and audio settings to their original default values. Please take note that your Roku account and installed channels will not be affected by this.

    We'll be looking forward to your update on how it goes, as your satisfaction and convenience are what we aim for. 

    Regards,
    Carly

  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Tammy75,

    A friendly welcome from the Roku Community!

    We appreciate you reaching out to us. We're pleased to assist.

    It looks like it will require assistance from our Onn friends to help diagnose your TV.

    You can reach their support options at 844-334-2355 9 a.m.–9 p.m. EST (excluding holidays), or email customerservice@onntvsupport.com.

    Thanks,

    Arjiemar

  • Tristandavis19's avatar
    Tristandavis19
    2 years ago

    This is how I got mine to work. I had to put a movie on in order to get to the settings (*) menu. If yall can't find this option that's not my fault. I have a new ONN tv in my bedroom that the volume was not working right with. I set it to this and now it's working. So if it isn't working for yall then yall ONN tv is bad in my opinion.

42 Replies

  • Tristandavis19's avatar
    Tristandavis19
    Reel Rookie
    2 years ago

    Mine was doing the same thing. I literally just now started messing with the settings and the volume increased.

    I pressed the * button on the remote, went to "sound setting", under "sound mode" I set it to auto, and under "customize sound mode" I set the volume mode to "leveling".

    It sound great now. I came on here for solutions but I didn't find anything. With playing around I got it to work and these are the steps I took on my ONN tv.

    • StevenCee's avatar
      StevenCee
      Roku Guru
      2 years ago

      Happy to hear you found a solution. However, not so happy for my own situation, as not all TVs have that "Sound leveling" option, and mine fall into that category, so I'm just out of luck. I think my only option to increase the volume on those channels needing it, is to run the sound out to external speakers...

      • Tristandavis19's avatar
        Tristandavis19
        Reel Rookie
        2 years ago

        The TV in my living room is the same as yours. I haven't tried to adjust to sound on that one because it is hooked up to speakers (movie theater vibe) but I can try to figure out how to do it with these options that we have as well. My bedroom TV was more important for me since that's where I am in the evening. I will figure it out and get back to your comment. Trust me, having the TV on 30 is loud enough now instead of going to 100 and it still sounding the same.

         

        It doesn't have the option either. It's hooked up to an external speaker as well, but I will figure out how to do it on  then post w

    • Jcollins1563's avatar
      Jcollins1563
      Newbie
      11 months ago

      Thank you for the information!  I bought a new onn Roku tv about a year ago, and I started having trouble with the volume on it several months ago, where no matter how high I turned the volume up, the actual sound wouldn't increase past 60 although the volume numbers on the screen would go up to 100!  It was so annoying, especially at night when I have an air conditioner and a fan running, and I could barely hear anything!  I have searched multiple times for solutions to fix the volume on my Roku device, but none of their recommendations have ever worked.  So tonight, after spending over an hour searching once again for a solution to fix the volume problem on a Roku device, and trying every suggestion without success, I decided to search for solutions for low volume levels on my particular tv brand, which is an onn Roku tv.  Low and behold, your comment was one of the 1st ones I saw, so I tried it using your suggestion, and it fixed the problem!  Before, the volume would stop at 60, and wouldn't go any louder even though the volume numbers would go up to 100, but after trying your solution, the volume is louder at 40 than it ever was at 60!  And it doesn't stop increasing until it reaches 100, which is loud enough to hear down the street...lol!  And this is obviously a problem with the onn Roku TVs, because our 65" TCL Roku tv in the living room doesn't do that, nor does the external Roku stick on the 55" Samsung tv!  I will be forever grateful to you for taking the time to post the solution to this obviously common problem!  I hope others who are experiencing this problem with their onn Roku tv,  have the wherewithal to search for this particular tv, instead of wasting their time trying the suggestions that are recommended for a Roku device...which are no help at all! 

    • Truckers_wifey's avatar
      Truckers_wifey
      Reel Rookie
      3 months ago

      We have the same problem. I've tried every sound setting and nothing works. I think they made them this way on purpose so that you have to purchase a sound bar.

    • RokuAnjelie's avatar
      RokuAnjelie
      Community Moderator
      2 years ago

      Hi BreonnahNephtys,

      A warm welcome here in the Roku community!

      Thank you for sharing your concern in the Roku community. We are sorry you are experiencing issues with the sound on your Onn Roku TV. Do you have additional audio equipment, like a soundbar or AVR, connected to your Roku TV?

      Please provide more specific details so we can better assist you. We are here to help!

      Thanks,

      Anjelie

      • LuckyBrownie's avatar
        LuckyBrownie
        Newbie
        2 years ago

        I am sure you are well aware of this issue. I have a 32 inch that works just fine aside form the screen cast BS you have going on. 

        Digression aside, I bought 2 50" Roku and Nothing! Not even the DJ setup at out bar makes them sound louder. 

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Melsar1977 

    Thanks for the post.

    Do you currently have any external audio products attached to your Roku TV, such as an AVR or soundbar?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

    • lancecody's avatar
      lancecody
      Newbie
      2 years ago

      This is total BS! I CAN'T get mine to work either yet I'm told these are great TV's. Some movies I watch the videos work fine others I can't hear a thing hardly

       

      • lancecody's avatar
        lancecody
        Newbie
        2 years ago

        I thought I could fix the problem with a same product soundbar but even that didn't work