Forum Discussion

mavven666's avatar
mavven666
Newbie
9 months ago

Onn Roku TV stuck in Headphone Mode

I have never plugged headphones into this tv and it won’t go off headphones mode    But happens randomly for hours at a time

Roku TV
tv & player features

2 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    9 months ago

    Welcome to the Roku Community, mavven666!

    Thanks for reaching out here. We'd be happy to suggest some troubleshooting steps to help you resolve this.

    Kindly try the following steps provided below:

    Reboot your ONN Roku TV: Settings > System > Power > System restart.

    Reboot your Roku remote: 

    • Remove the battery cover on the back of your remote
    • Remove both batteries from the battery compartment
    • Re-insert the negative (-) end of a battery first and then gently push the positive (+) end until the battery clicks into place
    • Repeat the previous step to install the second battery
    • Put the battery cover back on your remote

    If you are using a Roku mobile app, kindly delete this and reinstall it. 

    Keep us posted on how it goes!

    Best regards,
    Carly