Onn Roku TV shuts off and stuck in rebooting
I just bought a new 65” Onn Roku TV and set everything up. About 5-10 minutes after watching TV it froze and gets stuck in reboot like I initially turned it on, then a pop comes from the speaker and ...
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It freezes on every app and shuts off, then gets stuck trying to turn back on then shuts off again and repeats the process. I tried restarting it through the system, factory resetting to see if that was the issue, plugged it into a different outlet, and it still does the same thing
Hi, at5!
Thank you for taking the time to report this issue. We appreciate your efforts in bringing this to our attention.
Based on the details you provided, the problem seems to be related to connectivity. To resolve this, please check the stability and performance of your Wi-Fi connection, as fluctuations in speed or signal strength can cause delays. Make sure your network connection is strong enough to support multiple devices.
You can try resetting your TV network by accessing the system settings.
- Press Home on your Roku remote
- Scroll and select Settings
- Select Advanced System settings
- Select Network connection reset
- Select Reset connection
Note: Before proceeding with these troubleshooting steps, please make sure that you know your network name and password.
For additional options and detailed information, please refer to the support page. How to fix internet errors and issues on your Roku streaming device/TV
If the issue still persists, you can try to establish a connection using another network, such as a Mobile hotspot.
There are two options for using a Mobile hotspot.
- If you have an iOS® device, refer to Apple's documentation on setting up a personal hotspot.
- If you have an Android™ device, refer to Google's documentation on sharing a mobile connection by hotspot.
Let us know if this step will make any difference.
Thanks,
Elmer
