Forum Discussion

Sjwebb's avatar
Sjwebb
Newbie
3 years ago

ONN Roku 65" TV freezes when streaming and goes back to ONN.Roku Screen

I have had TV  less then a month....from get go it freezes when attempting to stream from any app...have reset tv, modem and wireless....connects to internet but regardless of all resets continues to freeze...ONN says to contact Roku support....Roku doesn't respond

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  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi Sjwebb

    Welcome to the Roku Community!

    Have you tried changing the wireless broadcast channel on the router to see if you are still experiencing the same issue? Also, have you tried moving the device closer to your router to see if that helps?

    Please keep us posted on how it goes!


    Warm regards,
    Lianna