Only the volume and power button works
Hi! About a month ago, when we changed our WiFi internet from spectrum to att. The roku, all of a sudden started disconnecting. We would re-synced or re-connected it but, it stayed doing that everyd...
Forum Discussion
I have the same issue. Remote just stopped working except for power and volume buttons. I have tried all the steps to reset, but still does not work.
Hi:
I have the same issue. What I noticed is that the remote was getting slow to respond when I wanted to change channels on the streaming video. So, I followed the steps to unplug the streaming stick for 10 seconds, replugged it into my tv, changed out the batteries, pressed the pairing button (it continues to keep flashing green), and the pairing window never popped up (like the instructions said it would). So, now, the only buttons that work on the remote are the power button and the volume button.
I thought this was a WIFI issue but my work laptop, cell phone and home laptop are all working fine.
Thank you in advance to anyone who can help resolve this.
Unplug the power from the stick+, then plug it back in when it stops bouncing press and hold the pairing key for 3 seconds and release, allow it to communicate with roku. It is alright if the light goes out don't a press a thing until you get a big DONE on screen.
If you are connected to the 2.4 GHz band try connecting the device to the 5 GHz band. This will not work if your device only supports 2.4 GHz band.
Hello, anybody found the solution for this issue? Mine just went down. I tried pairing but won’t leave the pairing instructions on the TV. The pairing light also just keeps flashing. Tried replacing batteries and do all the hard reset. This is so frustrating!!
