Forum Discussion

oRack's avatar
oRack
Newbie
10 months ago
Solved

Only sounds when turned on, showing grey screen

My 65 inch tv stopped working. I’ve had it less than 5 years. Everytime I try to turn it on it shows a grey screen. I’ll try to use the remote but can only hear the sounds of me clicking through the ...
  • RokuJechealR's avatar
    10 months ago

    Hi oRack

    Welcome, and thanks for posting to the Roku Community!

    The issue you are experiencing may be related to hardware. We recommend contacting your TV's manufacturer directly to report this issue and request additional support.

    Each Roku TV manufacturer provides direct support and warranty services for its products running the Roku OS.

    For a list of Roku TV manufacturer's contact information, visit our Community post here:
    Contacting Support for Your Roku TV

    We appreciate your understanding.

    All the best,
    Chel