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YesMam's avatar
YesMam
Channel Surfer
11 months ago
Solved

Om. Roku tv can’t get past he loading screen

I have a onn. 42” Class FHD (1080P) LED Roku Smart TV (100018254). Last night it was working just fine. Today when I powered it on I can’t get past the loading blue screen to go to my Home Screen. I’ve tried unplugging it but when I power it on it does the same thing. I’ve tried the power button on the front but it does nothing. Please help!

12 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    11 months ago

    Hi YesMam,

    Welcome to the Roku Community!

    We understand that your 42" Onn Roku TV is stuck on the loading blue screen, and we appreciate the troubleshooting steps you have taken to try to fix the issue. No worries; we are more than happy to assist you with this. Can you share a photo of your Roku TV screen so we can take a closer look?

    Please keep us posted!

    Regards,
    Riamie

      • YesMam's avatar
        YesMam
        Channel Surfer
        11 months ago

        When I plugged it back in when I hit the power button, this is what comes up and the red light where it shows the power blinks one time continuously.