Forum Discussion
- seventhtaskNewbie
I am having the same issue. I even tried my old roku and neither will connect to the internet. I have reset the internet, reset the roku, and reset the tv.
Has anyone found a fix to this or do we think it is on roku's end and we have to wait it out?
- AvsGunnarCommunity Streaming Expert
What are the model numbers of your Roku devices (old and new), your router model number, and your ISP (internet service provider)?
Likely will just have to configure your network a bit to get your Roku devices working.
You can get your Roku model numbers from Settings/System/About.
- maireadNewbie
3921RW-ROKU Premiere+ I have spectrum. I have walked through reboot multipule times, I know the pass word is right, Internet is on. I can scroll menu but can't connect.
- maireadNewbie
Having the same bloody issue and of course they don't have you a service number to get any technical help. Very poor customer service far as I am concerned. IT is obvious they have done some update to my device and it is not working.
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