Forum Discussion

Tammy78's avatar
Tammy78
Reel Rookie
11 months ago
Solved

No signal have tried everything. Device will come on the letters do a dance and then it says no sign

Roku device says no signal. I have tried everything it says to do and still don't work. Will come on the letters do the little dance and it goes off says no signal. Have unplugged everything for over...
TV & Player Setup
  • RokuJohnB's avatar
    RokuJohnB
    11 months ago

    Thanks for the follow-up, Tammy78!

    We appreciate the troubleshooting steps you have taken so far and will be more than happy to assist you further. Please try using another HDMI cable and see if that makes a difference.

    Please keep us posted on what you find out.

    All the best,
    John

Tammy78's avatar
Tammy78
Reel Rookie
11 months ago

I have reset the device. Tried different cords. Unplugged it for a bit. And still says no signal.

RokuJohnB's avatar
RokuJohnB
Community Moderator
11 months ago

Hi Tammy78,

Thanks for keeping us posted!

We will be delighted to assist you further with this issue you had with the Roku device, which was showing no signal. Please try to switch the HDMI outputs on the back of your TV.

If the problem persists, can you please provide the following information below?

  • How are you powering your Roku device? Is it directly plugged into the wall outlet or power strip?
  • Try to plug your Roku device into a different TV and see if that will make any changes.

We would recommend trying to see if that resolves your issue. Please keep us posted.

All the best,
John

  • Tammy78's avatar
    Tammy78
    Reel Rookie
    11 months ago

    Ita plugged into the wall outlet.

    • RokuJohnB's avatar
      RokuJohnB
      Community Moderator
      11 months ago

      Thanks for the follow-up, Tammy78!

      We appreciate the troubleshooting steps you have taken so far and will be more than happy to assist you further. Please try using another HDMI cable and see if that makes a difference.

      Please keep us posted on what you find out.

      All the best,
      John