No more headphones connection on Roku app
i downloaded the most up to date remote for Roku on the app and now there is no private listening headphone button? I’ve been using this feature since 2021 so unsure why it suddenly disappeared and ...
Forum Discussion
Still not showing up on the remote and neither is the microphone but for the past three years has always been available.
Hi Ljaczen15,
Thank you for the response!
Thank you for sharing a screenshot of your Roku mobile app that highlights the issue with the missing Headphone mode icon. We truly appreciate your effort in bringing this to our attention, as it helps us understand the problem more clearly.
We would like to coordinate this case with the appropriate Roku team for review. Therefore, we kindly request the details listed below:
- Make, model, and OS/iOS version of your mobile device
- The version of the Roku mobile app
- When did this issue start to happen?
Providing these details, will help us to further investigate the issue. We look forward to your response.
Regards,
Riamie
iPhone 15 Pro IOS 18.1
roku app :11.5.1
this happened right as I updated the app last month. Whenever i redownload the app it says use the microphone but the microphone doesn’t exist
Nothing???
Hi Community Users!
Thanks for reporting this issue here in the Roku Community!
We understand that the Headphones mode feature on your Roku app disappeared and we'd like to be able to help you.
To all users who are still not supplying their device details, we highly encourage you to provide them to help us investigate further.
In the meantime, your patience and understanding are much appreciated as we work to resolve the issue.
All the best,
Emman
