Forum Discussion

burlOH24's avatar
burlOH24
Newbie
9 months ago
Solved

No more headphone jack on Roku Ultra's voice remote pro 2

Very disappointed that the remote included with the top-of-the-line Roku player does NOT have a headphone jack. Being able to plug headphones directly into the remote is a key feature that we use everyday to maintain sanity in our household. So now I'm supposed to pay another $30 to get a remote that still has the headphone jack. Bad move, Roku.

No, I don't want to have to use an app on my phone to use headphones!

 

remotes
  • RokuRiamie-D's avatar
    RokuRiamie-D
    5 months ago

    Hi Kat28,

    Welcome to the Roku Community!

    We appreciate your interest in the older Roku Voice Remote Pro version's headphone features. No worries, we are here to assist you.

    You can still buy the Roku Voice Remote Pro at our Roku Store website and at our retail store.

    We hope you find this information helpful.

    Cheers,
    The Roku Community Team

8 Replies

  • JanStrnad's avatar
    JanStrnad
    Newbie
    25 days ago

    I'm lucky: my cheap Roku TV came with the old remote that has a headphone jack. I LOVE IT! 

    NO, I DO NOT WANT TO USE THE MOBILE APP WITH MY PHONE! Making that suggestion to me will just prove that nobody's reading these posts!

    My only suggestion about this remote would be to offer it in COLORS so that it would stand out from all of the other black remotes on my coffee table!

    UP WITH HEADPHONE JACKS!

  • Kat28's avatar
    Kat28
    Newbie
    5 months ago

    I really wanted the new remote, but the headphone feature is a must have for me... NO! I do not want blue tooth head set.

    I would much prefer having to have batteries than this... Very undesired result. I want to older version of the pro, please... tell me where I can order...

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      5 months ago

      Hi Kat28,

      Welcome to the Roku Community!

      We appreciate your interest in the older Roku Voice Remote Pro version's headphone features. No worries, we are here to assist you.

      You can still buy the Roku Voice Remote Pro at our Roku Store website and at our retail store.

      We hope you find this information helpful.

      Cheers,
      The Roku Community Team

  • sunnyco's avatar
    sunnyco
    Newbie
    7 months ago

    I'm with you. I hate not having the headphone jack. I looked far and wide to find earbuds that are comfortable for my apparently ridiculously small ears, and finding out that I have to connect to Bluetooth and wear uncomfortable Bluetooth earbuds for hours, while my boyfriend sleeps, makes me like this a lot less. I don't care how slim it is, and it was worth the shorter battery life for me. Options are nice, and I don't see why Roku could not have given both.

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      7 months ago

      Hey sunnyco, thanks for the feedback! 🙌

      In the meantime, try using the Roku mobile app in Headphone Mode for a more personal audio experience:

      1. Open the Roku app 
      2. Tap "Remote" 
      3. Tap "Headphone" 🎧
      4. Adjust the volume and enjoy your content in peace!

      To turn it off, just tap "Headphone" again.

      Your feedback is important to us, and we're always here to help! Thanks again! 💬😊

       
       
       
       

      Happy Streaming! 💜
      The Roku Community Team

      Was this post helpful? click Kudos 👍

      • Erick48's avatar
        Erick48
        Newbie
        4 months ago

        I'll think twice when purchasing another Roku Player . Cost them very little to put in , Cheap, Cheap Cheap !

         

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    9 months ago

    Hello! burlOH24,

    Thanks for the feedback,

    We appreciate you contacting us regarding your new Roku Ultra remote feedback. We are pleased to assist.

    The headphone jack has been removed to make the remote slimmer and improve battery life.

    For more detailed information about  Roku Voice Remote Pro (2nd edition), please check it here: Getting to know your Roku Voice Remote Pro

    Thanks again for the feedback! No worries, we'll make sure to share it with the team.

    Regards,
    Arjiemar

    • Fluteplyr011's avatar
      Fluteplyr011
      Reel Rookie
      27 days ago

      I would much rather have batteries AND the headphone jack. Why does a remote need to be thinner? It’s not like anyone is going to be carrying it around everywhere like a phone