Forum Discussion

suzyq953's avatar
suzyq953
Newbie
9 months ago

no longer able to watch local channels and streaming on smart tv or roku tv

4with the roku on smart tv or roku tv, was able to get the live channels back but can not choose between live and streaming like it use to. what is the fix?

TV & Player Setup
  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    9 months ago

    Hi suzyq953,

    Thank you for your first post here in the Roku Community!

    We want to further investigate this issue that you had with the local and streaming channels since you are unable to watch it. Can you please provide the following information below?

    • Are you getting any error messages or codes?
    • When did the issue start?
    • Do you have an antenna that is plugged into the back of your Roku TV?
    • What troubleshooting steps have you taken so far?

    With detailed information, we will be able to assist you further.

    Thanks,
    John