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descott12's avatar
descott12
Channel Surfer
3 years ago

No local antenna channels when connected to wifi

I have read all the posts that claim to fix this problem but they do not work.

My antenna channels only show in the Live TV screen if I am NOT connected to wifi. Otherwise, only streaming channels are shown.

As was mentioned in previous posts, NOWHERE are there menu choices for "Manage channels" or "Hide streaming channels". This is on TWO different ROKU smart TV's.

  • Settings > TV inputs > Live TV just has  Setup, Rename, or Remove
  • Home > Live TV just goes to a list of streaming channels.

What am I missing?

Also, I found nowhere to actually disconnect from wifi. That would would be a workaround but even that apparently cannot be done either. If I attempt to modify my wifi connection by clearing the password, it will not save the connection and I stay connected.

Thanks in advance.

6 Replies

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    3 years ago

    descott12 

    From Settings/System/About, what are the model numbers and the Software version with build number of your RokuTVs.

    When you go to Settings/TV Inputs you should see four options (Scan for Antenna Channels, Manage Channels, Rename, and Remove).  Weird you are missing the Manage Channels menu item.

    If you go into the Live TV guide and navigate all the way to the left (highlight the channel number) and press the * button on your Roku Remote, you see see another "Manage Channels" that allows you to edit channel lineup.  Does not include the Hide/Show Streaming Channels option like the Settings menu item does, but do you see any of your Antenna Channels there?  

    • descott12's avatar
      descott12
      Channel Surfer
      3 years ago

      Thanks for the reply. One of the TVs is an Insignia NS-39DR510NA17.

      SW 11.5.0 build 4312-12.  This one does not have an antenna attached but going to Settings > TV inputs does not have "Manage channels" as an option. I won't have access to the TV with the antenna for about a week so I don't know the software version but the behavior is the same as far as I can tell.

      Also, on this TV, the Live TV guide does not show the grid display with channel numbers and times. It just shows an array of boxes for each show that you can then press * but again, no "Manage channels" option. At one point I saw the guide display with the channel numbers and times of day but I can't get back to that no matter what I try. 

      Thanks for your help.

      • descott12's avatar
        descott12
        Channel Surfer
        3 years ago

        Alright I just hooked an antenna to another roku TV. It found 33 local channels.

        I go to Settings > TV inputs > Live TV and I now have a Manage channels choice. This is not the case on the TV I originally posted about. Anyway, I check the box for "Hide streaming" and when I go to "Manage channels" > "Edit lineup" it will list only the local channels. So far so good.

        When I exit out and go the Guide, ONLY the streaming channels show up. No local channels and when I go to Manage channels > Edit lineup again, only the streaming channels are displayed and there are a hundred of  them so I can't just hide each one individually. This is really messed up. Please advise.

  • bswe2023's avatar
    bswe2023
    Newbie
    3 years ago

    Go to your Home screen, then Settings, select TV inputs, then find your Antenna TV tile, select Manage channels, and check the box to hide streaming channels.

    You should be able to see Antenna channels again.