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Michl1010's avatar
Michl1010
Reel Rookie
2 years ago

No Airplay & HomeKit in UI Menu

Hi Roku Team,

I need help with this also.  I can’t connect to HomeKit for the life of me and it’s very frustrating. Below are the details of my Roku TV:

TCL Model: 43S455

Serial #: X01200W5W6LE

Software version: 12.5.0

Build: 4176-CG

Please help!

Thank you,

Michelle

7 Replies

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  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Thanks for bringing this to our attention, Michl1010.

    Can you clarify if the Airplay feature is missing or if you were just unable to connect? Would performing a system restart on your device fix the issue? Also, this support article provides concise information regarding the AirPlay feature and how to connect it.

    Please keep us posted.

    Regards,
    Janadee

    • Michl1010's avatar
      Michl1010
      Reel Rookie
      2 years ago

      Thank you Janadee!  The Airplay feature is available, I'm just not able to add the Roku TV as an accessory in HomeKit because Homekit isn't recognizing the TV's QR code.  I've tried resetting the TV, turning on Fast Mode, and ensuring that Airplay is switched on.  None of those solutions caused Homekit to recognize the QR code.  I tried for over an hour yesterday to get it to work, and am pretty frustrated that I wasn't successful.

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Michl1010,

        Thanks for the update and for clarifying the situation here.

        We would recommend to try this first. From Settings > System >Power. Try to disable the "auto power saving mode" for about an hour. Then, try again to see if there are any differences.

        Thanks,

        Rey