Just got a new Roku (bought used) & trying to connect it to different TV in the same room. It connects to the WiFi network, but then gives a message 'Unable to connect to Roku'. Same room, same wireless network. Provider is Xfinity.
Ay ideas?
Roku menu path Settings/System/About will show you your Roku model and model number. It's a good idea to report these when asking questions because different models have different features and capabilities. This is especially important for problems with wifi connections. If we know the model you can get better targeted suggestions.
Thanks. I can't get out of the Setup page into Settings...it wants to establish connection first...but this is a XD, specifically, Model 2050X.
That’s one of the very first generation of Roku devices from 2010. It hasn’t been supported in some time and the last OS for it was 3.1. (The current OS is 12.) It might be looking for a server that no longer exists.
