Forum Discussion

Ian_Ok_Doku's avatar
Ian_Ok_Doku
Reel Rookie
5 months ago

New Roku Voice Remote, right arrow button not working

Hi, I see other people having similar issues but I can't see that anyone shared a solution I can use. I bought a new Roku Voice Remote in Dec 2024. It was fine for a month but from Jan/Feb this yea...
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Ian_Ok_Doku's avatar
Ian_Ok_Doku
Reel Rookie
4 months ago

Can anyone help?

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
4 months ago

Hey Ian_Ok_Doku,

Thanks for sharing your issue with the right arrow button of the Roku remote. We're here to help.

Where did you buy this Roku remote? Please send us a picture of it.
How do I insert an image in a post?

Keep us posted.

Roku Community Team

  • Ian_Ok_Doku's avatar
    Ian_Ok_Doku
    Reel Rookie
    4 months ago

    Hi,

    I bought it from Argos in Dec, here's a pic

     

    • Ian_Ok_Doku's avatar
      Ian_Ok_Doku
      Reel Rookie
      4 months ago

      Hi I'm still struggling to use this remote. Can you let me know next steps? Thanks

      • RokuHaz-M's avatar
        RokuHaz-M
        Community Moderator
        4 months ago

        Hi there! Ian_Ok_Doku 

        Thanks for your patience!

        I sent you a private message. Could you please check your inbox?

        Thanks again!

        Roku Community Team

  • Skapickle's avatar
    Skapickle
    Newbie
    4 months ago

    Yesterday my Roku voice pro 2 remote also stopped working. Also the right button. I tried charging the remote, resetting the remote (20 second back and home button hold) and factory resetting the Roku Ultra. Still the right arrow button not working. My Roku is not usable. Please help! The remote is not damaged. Also bought this Roku in December. 

    • Skapickle's avatar
      Skapickle
      Newbie
      4 months ago

      The remote is an RC-OS1.