New Roku voice remote not pairing with Roku Express 4k+?

Question

Our kids lost the original remote for our Roku Express 4k+ (purchased 2022, Amazon). I purchased the Official Roku Voice Remote on Amazon that says it is “compatible with most players,” but nothing happens when I hold the paring button under the battery door. It just sits on the Home Screen. What am I doing wrong?

makaiguy · Answer

tayor93-Since you are trying to pair a remote to a Roku that has already been set up:See this page: https://support.roku.com/article/360011621473Scroll down to the "Pair your Roku voice remote later" section.

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New Roku voice remote not pairing with Roku Express 4k+?

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