I see thousands of complaints about their new Roku stuck during the pairing process, with every step taken (new batteries, reset remote, get closer to the Roku device, unplugged replug, get extender etc.)
I also see a support person getting their information and then creating a ticket for someone to help them.
can you just post what the end result was and how you got it fixed
S0J73383AVF9. I’ve done every recommendation so far. Awaiting for my extender in the mail as last resort. Wonder why no answers exist on what was done for others to resolve it
Hi Ejh4,
Thank you for keeping us posted here in the Roku Community!
To test if the HDMI extender can resolve the problem you're having, we advise you to try that first. Try contacting us again through the Roku Community if that doesn't work.
If you need anything else, please let us know.
Best regards,
John
