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ineedhelptoday's avatar
ineedhelptoday
Newbie
3 years ago

New modem and wifi - my Roku devices are not working

I just moved and have a new Internet service provider and new modem and new Wi-Fi. I have three Roku devices two or the Xpress one is a Roku TV. None of them will connect to my Roku account and two o...
tv & player wifi
Strega's avatar
Strega
Roku Guru
3 years ago

Have you connected the Rokus to your Wi-Fi?  If the SSID and/or passphrase are different than the previous ones, then you will need to use the actual remotes before you can do anything with phones.