Forum Discussion

Zorro1953's avatar
Zorro1953
Streaming Star
2 years ago

NEW HOME SCREEN - "ON NOW"

Please allow the owner of the STB to turn off the new row titled "On Now".  In fact, if Settings/Home Screen/Live TV is set to hide, this new "On Now" feature should be disabled. 

There are a couple reasons off the top of my head that I don't like this new feature. First, it is above the channels that I have added, so when pressing the home button, it doesn't go to the first channel icon in my list. Second, I frequently use my Roku when traveling out of the U.S. So far, none of the channels in the "On Now" row will even stream when not in the U.S. I'm sure this is due to geo restrictions to these channels, which is understandable, but in that case, there should be logic in the firmware to not display them.

I know as a company you have tremendous pressure to encourage users to stream content from the Roku Channel, but please don't turn the outstanding Roku streaming device into a single-minded mess like Amazon has done to their Fire TV devices.

  • falkor88's avatar
    falkor88
    Newbie
    2 years ago

    I hate this new feature. It bothers me every days since it started to show up. I have factory reset multiple times to try and get rid of it and it keeps coming back. Let me decide what I want at the top. At least move it to the bottom. 

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      2 years ago

      falkor88,

      I have passed along this to the appropriate Roku team for further review. Again, thanks for flagging us, and we appreciate your feedback.

      Regards,

      Rey

      • BIGRudie's avatar
        BIGRudie
        Newbie
        2 years ago

        I would like to also share my displeasure with the new "On Now" section amongst my channels. My suggestion, make it a tab on the left like the "search" and "streaming store"."On Now" tab.

        Where it is now, is very frustrating.

        -A roku user of 8 years.

  • polksalad's avatar
    polksalad
    Newbie
    2 years ago

    I will echo the comments of others on this new On Now feature.  We need the ability to hide it or move it to the bottom.  When I press Home I want my Apps to be the first thing I see without having to scroll.

    • Westtx430's avatar
      Westtx430
      Newbie
      2 years ago

      This feature is a terrible add. I use the Control4 Roku remote interface which is an iPhone app and when I turn on my system I like being able to hit select which goes to the app I have as the first app in my Roku lineup and hit select again to activate it. I like to do this without looking up at the tv since it’s an iPhone app I’m looking down at the iPhone. This new “On Now” banner makes this previously seamless process cumbersome bc I now have to look at the tv to make sure I’m on the right Roku app. Roku please let us disable the On Now banner. 

  • Anonymous's avatar
    Anonymous
    2 years ago

    I totally agree. What is at the top should be MY DECISION, not ROKU's. Either give us the option to REMOVE it, or MOVE it.

  • Annoyed_2's avatar
    Annoyed_2
    Channel Surfer
    2 years ago

    This is a terrible change. The simple home screen was one of the reasons I choose roku as my streaming stick of choice and this new "On Now" section totally ruins this.

    If there isn't a way to remove or hide this new "feature" then I will have to get rid of my all my Roku's and tell everyone I know to avoid this garbage. Firesticks are cheaper then Roku's anyways and you can also customize the home screen on them. 

  • Darylwalcroft's avatar
    Darylwalcroft
    Reel Rookie
    2 years ago

    I agree.  This is a step too far.  I have tolerated Roku forcing ads to my home screen but this is too much. I don't want the On Now bar above my apps. It is not my choice, as additional clutter to my home screen and adds nothing of value to me.  Please quickly resolve this or you will lose some of your faithful customers. 

  • ericanbill's avatar
    ericanbill
    Newbie
    2 years ago

    Ditto to all other comments about not liking new on now section.  If I wanted live TV I would have cable TV and not a Roku where I can watch from my apps what I want to watch. Please give option to move from top.

    • uknow731's avatar
      uknow731
      Reel Rookie
      2 years ago

      Please allow an option to turn off the on now section of the Home Screen thanks

  • Rob62's avatar
    Rob62
    Newbie
    2 years ago

    So annoying!  Let us customize our own Home Screen!  Sick of this.  Also let us turn off the Ads!  I live in Utah so I get  Mormon ads! 

    • Prof_hoo's avatar
      Prof_hoo
      Reel Rookie
      2 years ago

      You can customize the home screen on the firestick? 

      • Emissary35's avatar
        Emissary35
        Roku Guru
        2 years ago

        The only thing I want to see on the home screen are the apps I've installed! I don't want Roku forcing junk rows of things I don't want to see! This never should have been added without the ability to turn it off or hide it just like the other things in the Home Screen settings section. Very stupid of Roku to force this without the ability to get rid of it. Give us the option to turn it off now!

  • crivali's avatar
    crivali
    Reel Rookie
    2 years ago

    I am in 100% agreement with all the others that this was a bad idea.  As everyone s else here has stated, my home list is set up the way that I want it.  Why would Roku go and change how I view my home screen and who decides what even goes that new section, non of the content that shows up there is anything that I would click on.  This should have been an option for people to either have or disable not just forced on everyone because some software engineer thought it would be cool.

    • Prof_hoo's avatar
      Prof_hoo
      Reel Rookie
      2 years ago

      Given that it's been over 3 weeks since a moderator even commented on this thread, I doubt Roku is actually considering rolling back this change. They're just going to wait until we stop complaining.

       

      If I'm being honest, I probably won't replace any units that are still working (at least yet), but I've already ordered a new chromecast to see if they're more user-friendly.

  • ScaryGirl2's avatar
    ScaryGirl2
    Newbie
    2 years ago

    This is also a safety issue for small children. I don't want my kids seeing suggestions for 'on now'. That is why we have separate hulu, netflix, etc screens for them so they don't see suggestions for things they shouldn't!