Forum Discussion
atc98092
3 years agoCommunity Streaming Expert
This question has to be asked. Did you insert the batteries correctly? Some Roku remotes have the batteries inserted in the same direction, while others have one facing up and the other down. Look carefully in the battery compartment and see what the orientation should be.
Tivoburkee
3 years agoCommunity Streaming Expert
And are you using the included usb cable with the bump in the middle? That's what the remote actually communicates with not the stick itself.