Netflix and You tube do not work

Hi mnh3655,

Thanks for letting us know. We are glad to assist.

When accessing these channels, are you experiencing a kickback to your home screen? How about an error message? Could you try the following steps to resolve the issue?

• Remove the channel. Restart the device > Add channel
• Restart router
• Connect your device to a mobile hotspot just to check for differences in the streaming experience.

Additionally, you can reach out to the channel provider just to inquire if there's an ongoing issue with the abovementioned channels.

Please let us know what you find out.

Regards,
Janadee

Roku needs to fix the Netflix issue already!!! It started when we all had the last update! All your customers are complaining, and all we ever get is the run around!

Fix it!!!