mimosa09
3 years agoNewbie
Need help with my Roku tv not working - issues with pairing remote
Can someone offer a solution for my problem, practically my roku tv was having issues with it not scanning for my wifi so I did a factory reset. After the factory reset was done the it turned on like...
- 3 years ago
Hi mimosa09,
Thanks for your first post in the Roku Community!
We appreciate you letting us know about this issue with Roku remote and we will work with you to know what went wrong so we can assist you further and fix the issue.
If the remote issue persists, please refer to the Support article here for additional troubleshooting steps: How to fix your Roku voice or simple remote that is not working | Roku
If the steps provided by the Support page still aren't helping, please reply back and we will be able to assist you further.
Best regards,
Mary