Forum Discussion

Mattinfl1's avatar
Mattinfl1
Newbie
2 years ago

Navigation Buttons Not Working

My power button and volume buttons work, but the rest of the buttons don't. They did 24 hours ago. How do I fix this?

 

3 Replies

    • TNmary's avatar
      TNmary
      Newbie

      My remote is less than 6 months old and I have to press it MANY times to get it to work. The rest of the remove buttons and functions work fine. Is replacing the remote the only fix for this? How many remotes do people generally buy in a year?is this a quality issue? Thanks

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator

        Hi TNmary,

        Welcome to the Roku Community, and thanks for keeping us posted!
        We understand you're having a problem with the Roku remote. We're happy to help you further. Please check out this support article here.

        If the problem still persists, please keep us posted.

        All the best,

        John