Forum Discussion

cdfoster's avatar
cdfoster
Newbie
2 years ago
Solved

myROKU ONN TV is stuck on the ROKU TV SCREEN

MYy ONN ROKU TV is stuck on the ROKU TV SCREEN and I have tried all of the resets to no avail

  • Welcome to the Roku Community, cdfoster!

    Thanks for reaching out. We'd be happy to help you contact the right support for this. 

    This could be a hardware issue and we highly recommend coordinating this with your TV manufacturer for further assistance as we only support your TV's running software operating system.

    You may reach them here: ONN Support.

    We hope this will be sorted out soon. 

    Best regards,
    Carly

2 Replies

    • RokuCarly's avatar
      RokuCarly
      Community Moderator

      Welcome to the Roku Community, cdfoster!

      Thanks for reaching out. We'd be happy to help you contact the right support for this. 

      This could be a hardware issue and we highly recommend coordinating this with your TV manufacturer for further assistance as we only support your TV's running software operating system.

      You may reach them here: ONN Support.

      We hope this will be sorted out soon. 

      Best regards,
      Carly