My ultra remote stopped controlling my 5 year old Samsung tv
My ultra remote stopped controlling my 5 year old Samsung tv and I'm told that a non roku solution is the answer. Is it true?
Forum Discussion
That's what support just told me. Yes I have a different year old tv that still works and i only expect volume and power which is what stopped working
Nah, they're wrong. Make sure your CEC controls are still enabled on the Roku and the TV. On the Roku it's called One-touch play, and Samsung called it Anynet+.
My 2008 TV works fine. I don’t happen to use any of the power and volume stuff, though I remember that those did work when I first set it up – I just went back and re-set up the remote and lied to it so they would stop working.)
I have heard of people losing their TV controls but I was under the impression that if they just setup the remote again, they would be back to working.
Yea the opposite happened to me. It stopped working and so I did the set up thing and went through all 50 codes (the music didn't stop). One rep shipped out a new remote (give credit where credit is due) but that didn't work either. Various reps have said that the system lies and to accept code 2 or even code 3 but I've tried all of them without success. I have three Samsung tvs in the house and those remotes work but don't control volume on the 2018 model q8fn
The support rep even told me that my 2016 samsung would stop working after the next update
I just don't get it. My harmony remote continues to work but all of a sudden roku refuses to control the volume of my 2018 samsung Q8FN TV.
Cec setup doesn't work either . I've tried all 50 IR codes and none of them work either. And I've hooked up the roku directly to the TV and using the TV speaker. Why on earth work ruku suddenly stop supplying control codes for a $3000 TV from 2018 that supports hd10+.
I'm beginning to believe the support rep but what's crazy about this is that Samsung ir codes are pretty stable and I can't figure out how ruku produced this behavior
