Forum Discussion

mortiz's avatar
mortiz
Newbie
8 months ago

My TV screen stays black when I turn it on but audio works

Hello, I own a 75 inch JVC Roku TV, about two days ago I was watching TV, when the TV suddenly went out and now when I try to turn it on it only flashes a white light with the Roku logo for a second and then it goes back to black. It seems like the audio still works as it reads out loud all the buttons. I have unplugged it multiple times and I have already reseted it from the back of the tv as well.

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    8 months ago

    Shine a bright light on it and see if there's any picture.  If there is, your backlight has likely failed.  You can try a factory reset, but if there's a hardware failure it's not likely to fix it.