Forum Discussion
renojim
3 years agoCommunity Streaming Expert
Once you're in a channel/app, does the remote work properly? To rule out some kind of strange remote problem you might want to take the batteries out of the remote (if possible) and use the Roku app on your phone as a remote.
Roku Mobile App - Free for iOS® or Android™ | Roku
The random rebooting would have me concerned, but if you can't navigate the menus to check for updates you'd have to try the USB drive update approach.
How to use USB to update your unconnected Roku TV™ | Official Roku Support