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Alex1038's avatar
Alex1038
Reel Rookie
2 years ago
Solved

My tcl 55s405 roku tv issues - need help

Here is what my issue looks like -

 

  • Hi! Alex1038,

    Thank you for reaching out to the Roku Community!

    If you're experiencing a hardware problem with your Roku TV that was made by a Roku partner, please reach out to the manufacturer of your Roku TV. They offer direct assistance for their specific TV models.

    Please feel free to let us know if you need any additional assistance! 

    Thanks,

    Arjiemar

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  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator

    Hi! Alex1038,

    Thank you for reaching out to the Roku Community!

    If you're experiencing a hardware problem with your Roku TV that was made by a Roku partner, please reach out to the manufacturer of your Roku TV. They offer direct assistance for their specific TV models.

    Please feel free to let us know if you need any additional assistance! 

    Thanks,

    Arjiemar

  • HellBound's avatar
    HellBound
    Streaming Star

    Looks like a busted LCD screen. This can happen if the TV was laid flat, something hit the screen, or it flexed when adjusting the TV viewing angle. It may be an illusion in the picture you uploaded, but the frame look bent.

    Do a Google image search for "busted LCD screen" and you will see many pictures like yours.