Forum Discussion

Donnellajohnson's avatar
Donnellajohnson
Newbie
2 years ago

My roku tv won’t turn on HELP!

I have tried the light just blinks and then it stops.  Even reset won't work.
RokuEuniceL's avatar
RokuEuniceL
Retired Moderator
2 years ago

Hi Donnellajohnson,

Welcome to the Roku Community!

We're happy to help you with your problem with your Roku TV. We'd like to know more about the issue that you ran into. Please provide us with more details.

  • When did this issue start?
  • Is your TV currently powered on and connected to a wall outlet?
  • Did your Roku TV experience any physical damage?
  • What did you do and what did you see on screen before the issue happened?

With more detailed information, we will be able to assist you further.
Best regards,
Eunice

Mordy769's avatar
Mordy769
Newbie
2 years ago

Same issue for me, following

  • RokuAnjelie's avatar
    RokuAnjelie
    Community Moderator
    2 years ago

    Hi Mordy769,

    Welcome to the Roku Community!

    We completely understand that your Roku TV won't turn on. In this case, we would recommend contacting Hisense support to inquire further. Each Roku TV manufacturer provides direct support for their Roku OS products.
    You can reach them here: Hisense Support, or at 1-888-935-8880.

    Thanks,

    Anjelie