Forum Discussion

ShayShay89's avatar
ShayShay89
Newbie
3 years ago

My Roku tv won’t load channels

My Roku tv factory reset on its own and now all my channels are gone! When I try to reload channels it says there’s no space which is impossible because nothing is there. Now I have a tv I can’t watch anything on. Need a solution ASAP 

1 Reply

Replies have been turned off for this discussion
  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    ShayShay89

    Thanks for the post.

    Have you verified that the Roku TV is linked to your Roku account by seeing if the email matches in Settings > System > About?

    Please keep us posted and we will be able to assist you further.


    Thanks,
    Danny