Forum Discussion

mikeyjoe97's avatar
mikeyjoe97
Reel Rookie
2 years ago
Solved

My Roku TV remote drains battery fast

I am having the same issue. We have a Roku TV and have not changed the batteries since we purchased. I also have two sticks and both of those drain every 1-2 weeks. They are not on heavily used TVs either. For example - the TV in our exercise room gets used, at most, once a day. When I use it, I always use the same streaming service, click a show and let it run while I work out. So use is very light. I have found that if i take the batteries out and put them back in, it will work enough for me to navigate to what I want to watch, but by the next day, it's dead again. Very disappointing. if someone can help, I would appreciate it. 

remotes
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Thanks for responding, mikeyjoe97.

    We completely understand your point. Roku remotes are designed to go the distance, but a few things will drain a remote a bit faster...

    • Congested Wi-Fi network around the device- the reason for this is that most remotes will use RF to connect to your Roku player, and constant reconnection will require more battery.
    • Or viewing lots of short-form content, like YouTube, where a streamer could go through a few hundred button presses in an hour.

    By the way, we also offer the Voice Remote Pro, a rechargeable remote with private listening, voice search, voice commands, two programmable shortcut buttons, and a lost remote finder, and you'll never buy a pack of batteries again. It also comes with the latest Roku Ultra and the Plus Series Roku TV made by Roku.

    In the meantime, you can also install the Roku mobile app, a free application for iOS® and Android™ devices that turns your mobile device into the ultimate streaming companion. Not only can you launch channels, navigate the Roku interface, and search and issue commands with your voice, but you can also share personal photos and videos on your TV, listen privately with your headphones, and more.

    Best regards,
    Carly

  • RokuJharra-Q's avatar
    RokuJharra-Q
    9 months ago

    Hi Community Users, 

    Thank you for posting here in the Roku Community! 

    We understand your concern. Roku remotes are built to last, but a few factors can drain the remote's battery more quickly. One factor is a congested Wi-Fi network around the device, which can cause the remote to constantly reconnect and use more battery. Another factor is the frequent use of short-form content, where a lot of button presses are made in a short period of time.

    In the meantime, you may want to consider trying a different brand of battery. We also highly suggest installing the Roku mobile app, a free application for iOS and Android devices that turns your mobile device into the ultimate streaming companion. Not only can you launch channels, navigate the Roku interface, and search and issue commands with your voice, but you can also share personal photos and videos on your TV, listen privately with your headphones, and more.

    Thanks,
    Jharra

32 Replies

  • Stillalive24's avatar
    Stillalive24
    Newbie
    9 months ago

    Let’s file a class action.    Someone reply as to how we can share our contact info to each other to begin process. 

    • Carecchia's avatar
      Carecchia
      Newbie
      6 days ago

      This is a problem we need to fix.  I will probably switch all to Amazon fire

  • Junk2's avatar
    Junk2
    Reel Rookie
    3 months ago

    Very common complaint. Roku remotes are designed to fail so you have to go out and buy a replacement. I have a rechargeable that won't hold a charge and has to be plugged in every day. 

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi mikeyjoe97,

    Greetings from the Roku Community!

    We appreciate you letting us know about your problems on your Roku remote, and we'll be glad to assist you further. Have you tried replacing the batteries with new ones? Kindly try changing the batteries for a new set and let us know if the issue persists.

    We hope to hear back from you.

    Best wishes,
    Eunice

    • mikeyjoe97's avatar
      mikeyjoe97
      Reel Rookie
      2 years ago

      Yes - the remote works when the batteries are changed. The issue is that within 2 weeks, I get a notification on screen that my batteries are low and the only way to get the remote to work is to take them out and put them back in. The next time I try to use the Roku, it's back to the same. I've lost track of how many times I've changed batteries in these remotes!

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        2 years ago

        Thanks for responding, mikeyjoe97.

        We completely understand your point. Roku remotes are designed to go the distance, but a few things will drain a remote a bit faster...

        • Congested Wi-Fi network around the device- the reason for this is that most remotes will use RF to connect to your Roku player, and constant reconnection will require more battery.
        • Or viewing lots of short-form content, like YouTube, where a streamer could go through a few hundred button presses in an hour.

        By the way, we also offer the Voice Remote Pro, a rechargeable remote with private listening, voice search, voice commands, two programmable shortcut buttons, and a lost remote finder, and you'll never buy a pack of batteries again. It also comes with the latest Roku Ultra and the Plus Series Roku TV made by Roku.

        In the meantime, you can also install the Roku mobile app, a free application for iOS® and Android™ devices that turns your mobile device into the ultimate streaming companion. Not only can you launch channels, navigate the Roku interface, and search and issue commands with your voice, but you can also share personal photos and videos on your TV, listen privately with your headphones, and more.

        Best regards,
        Carly

    • Camm1010's avatar
      Camm1010
      Reel Rookie
      9 months ago

      I have 4 Roku remotes and 2 have the exact same battery draining issue that is well known. Batteries last about a week regardless of use. How can this been corrected? RokuEuniceL Roku support - Please contact me. Thanks. 

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator
        9 months ago

        Hi Community Users, 

        Thank you for posting here in the Roku Community! 

        We understand your concern. Roku remotes are built to last, but a few factors can drain the remote's battery more quickly. One factor is a congested Wi-Fi network around the device, which can cause the remote to constantly reconnect and use more battery. Another factor is the frequent use of short-form content, where a lot of button presses are made in a short period of time.

        In the meantime, you may want to consider trying a different brand of battery. We also highly suggest installing the Roku mobile app, a free application for iOS and Android devices that turns your mobile device into the ultimate streaming companion. Not only can you launch channels, navigate the Roku interface, and search and issue commands with your voice, but you can also share personal photos and videos on your TV, listen privately with your headphones, and more.

        Thanks,
        Jharra

  • Jrmtactical's avatar
    Jrmtactical
    Reel Rookie
    9 months ago

    I have a Roku 4K device and the voice remote that came with it is draining NEW AA batteries COMPLETELY about every 30 days.  When using it it sometimes continues to perform the last function you pushed the button for even though the button has been released.

    I believe there is some sort of a short in it and that it is constantly “on”/transmitting even though the Roku device itself is off.  
    Is there any route that I can go with Roku for a replacement or am I just stuck with buying another remote?

  • 4069's avatar
    4069
    Newbie
    24 days ago

    I have a similar issue on ONE Roku remote that began about 3 months ago after 2-3 years of zero problems besides changing batteries every 3-6 months.  The batteries started draining after a week or two and now they can drain after just one day. I tried an HDMI Extender Cable but that did not correct the issue. 

    We have three other Roku sticks and two Roku TV's, and NONE of those units have the same issue.  I have tried multiple brands of batteries ands do not wish to use an app.