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flyover7's avatar
flyover7
Newbie
3 years ago

My Roku TV is on a linked account. Do i have to close it before setting up my own account?

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    flyover7 

    If you want your RokuTV on a seperate account, then you will need to Factory Reset it (press and hold Reset button for 30+ seconds or go to Settings/System/Advanced System Settings/Factory Reset) and sign up with new email address during setup/activation.

    Also, you should go to your old account at https://www.roku.com/ and "Unlink" this RokuTV from your account. (Do this after the Factory Reset and setup/activation under new account to avoid any errors).

    Remember, subscriptions will no longer be shared if you unlink or create a new account for the RokuTV seperate from your other Roku devices.