Forum Discussion

JWS9518's avatar
JWS9518
Roku Guru
4 months ago

My Roku TV full screen is a pink shade .

randerton It is possible that the HDMI cable is going bad though, even if it corrects itself, which is usually caused by re-syncing.  If it continues, I would try a new certified HDMI cable.

6 Replies

  • Laffy's avatar
    Laffy
    Newbie
    5 months ago

    This pink screen is happening on my new TCL only after a month of ownership. So many people seem to have reported this and all the tech responses seem to be some version of "please provide more info on the ocurrance."

    Pure smokescreen.

    No confidence in Roku or TCL.

    • JWS9518's avatar
      JWS9518
      Roku Guru
      5 months ago

      Laffy I would suggest reaching out to TCL tech support, especially since you have a warranty with them still, since it is a new TV.

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      5 months ago

      Hi, Laffy

      Thanks for your post!

      Could you please share the information mentioned by RokuCarly? It would really help us assist you better!

      I am eager to hear your response.

      Best,
      The Roku Community Team

      • StreamAmy16's avatar
        StreamAmy16
        Newbie
        3 months ago

        Same Issue Here is a video of it. Not just pink but lots of noise. It seems where most things should be blue or blue tinted the blue doesn't show up. Logos for apps show pink where they should show blue. I restarted device from home screen and last update was yesterday. 4k roku

         

  • randerton's avatar
    randerton
    Binge Watcher
    4 months ago

    Perhaps but recall my problem was across multiple Roku Ultra devices with multiple TV's.  The issues across all devices have gone away so that would not signify a cable issue on any single device.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      4 months ago

      Hey, randerton 

      Thanks for the update.

      I appreciate you for sharing with us that the issue on your Roku Ultra has been resolved.

      In the future, please feel free to reach out to us if you encounter the same issue or post a new thread here in the Roku Community if you have any other concerns. We're here to help.

      Happy Streaming!

      The Roku Community Team.