Forum Discussion

KhanBehir's avatar
KhanBehir
Newbie
4 years ago

My Roku Soundbar remote is eating batteries.

I know similar posts are up here. But, I have not found a single helpful response, so I will try again.  I recently purchased a Roku sound bar to go with my Roku TV. With the 3 other Rokus in the h...
remotes
northwindone's avatar
northwindone
Newbie
4 years ago

I'm having the same issue even after trying several things mentioned in the same issue on the Ultras. Funny thing is we have an Ultra in another room and it has no battery issues.

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
4 years ago

Hi northwindone

Thanks for bringing this to our attention.

Battery life will vary based on usage. For normal use, the remote batteries may last two months or longer. Does your Roku remote support private listening? This may also be one factor for the battery drain.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.

All the best,
Kariza

  • Sher4's avatar
    Sher4
    Newbie
    4 years ago

    Hello,

     I have the Roku Smart Soundbar as well and the remote batteries are having to be changed about every 8 days. I have only owned this system for 2 months. How can this be fixed?

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      4 years ago

      Hello Sher4

      Thanks for the post.

      For further assistance, please reply here with the information I asked for in my post above. 

      All the best,
      Kariza

      • sarahkliment's avatar
        sarahkliment
        Newbie
        4 years ago

        My remote for my Roku Soundbar is also going through batteries every week, and I need a new remote because this is ridiculous. The serial number of my device is YL0047313218. RokuKariza-D