My ROKU skips tiles and doesn't move one by one tile or option menu
I have checked all the buttons and they are not stuck. Do you have another recommendation?
Forum Discussion
Greetings from the Roku Community!
We appreciate you letting us know about this issue. We'd like to know more about this.
Could you tell us what Roku device this is? If so, how are you powering it—to a wall outlet or directly to a TV USB port? Also, when did you start seeing this behavior?
With more understanding about this, we'll be able to provide you with an accurate solution.
Best regards,
Rey
I'm having the same problem (skips tiles ...). The problem started within the last 5 days. I put in new batteries, but that had no effect. The arrow buttons do not feel like they're sticking. I have a model RC80. The firmware noted is 9.02.01.68. Advice would be appreciated.
--EF
Mine just started last week. I can't make choices in the shows I want to watch or certain letters during a search because its skips over things. It jumps over 3 things instead of landing one at a time. I have the Roku Express 4 K. So far several people have posted the same problem and no one has a solution.
The only thing that worked for me was unplugging the tv and waiting a few minutes to let it restart. I haven’t had any problems since.
