Forum Discussion
10 Replies
- TivoburkeeCommunity Streaming Expert
Check the other remotes in the room? Stand in front of the tv at different angles to find the culprit IR interference?
- Lagigglez13Reel Rookie
I changed the batteries did the reset on the remote. The remote has a red light as well as the tv but tv still won’t turn on. I switched outlets and even pressed the reset button on the tv and still nothing
- Kimmie79Newbie
Mine is doing the same only had it for 3 weeks did you find out what’s wrong?
- Lagigglez13Reel Rookie
And I only have one tv and one remote. I was able to use my phone before and now I can’t even get it to connect on my phone to turn it on
- TivoburkeeCommunity Streaming Expert
Try strumming the remote buttons like a guitar in all directions to see if you can get the button that's stuck unstuck.
- RokuEReyRetired Moderator
Hi iqra52,
Welcome to the Roku Community!
Thanks for letting us know about this and we'd like to know more about this issue going on.
Could you tell us more about the issue you're seeing?With more detailed information, we'll be able to investigate this further.
Warm regards,
Rey
- RokuAnjelieCommunity Moderator
Hi doll14
We appreciate you for posting. We want to look closer to see if there's anything else we can suggest to help, but we need more details. Here are a few questions here to better understand what you're experiencing:
- Do you observe this behavior while using other channel(s) on your device?
- What troubleshooting steps have you taken so far to resolve the issue?
- Could you tell us more about the issue you're seeing?
With more detailed information, we will be able to assist you further.
Thanks,
Anjelie