Forum Discussion

3 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Thanks for being part of the Roku Community, Stikcmoney!

    We understand you're experiencing an issue with your Roku Streaming Stick display, and we're here to take a closer look at the problem that you're having. 

    To better assist you, could you tell us more about it?

    • Are you experiencing this across all channels or only on a specific channel?
    • What troubleshooting steps you have tried so far? 
    • Have you received any recent software updates before this happened?
    • Can you also provide a photo of what you're experiencing?

    We are eager to get you back on streaming, please help us understand your concern better so we can assist you effectively. 

    Best,
    Emman

    • dtruscott's avatar
      dtruscott
      Newbie

      tried reinstalling the stick. Made it worse. Black and white and turning off and non

      • renojim's avatar
        renojim
        Community Streaming Expert

        dtruscott, how are you powering the stick?  If you're using the TV's USB port, try using the supplied power adapter plugged into the wall.