Forum Discussion

Loxi's avatar
Loxi
Newbie
11 months ago

My roku is none stop rebooting! Help!

I’m at my absolute wits end! I got a roku for my son to watch his teletubbies etc and it keeps rebooting and I don’t know that to do! Please don’t tell me to use a power cord, I am using a power cord. I have tried resetting but again nothing. If this is what roku has turned into then I don’t want it!! Was great and now turned into absolute trash! I have to set up my roku now around 7-8 times a day. That’s a bloody joke

3 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    You need to provide more details. What is the Roku device you're using? Model number please, not just the name. How old is the device? How are you powering it? I know you said you are using "a power cord", but is it connected to a USB port on the TV or a power cube that plugs into the wall? 

    Can you provide the current version of the OS? You can find that under Settings/System/About. You can also find the model number there as well. 

    Don't forget that when you uninstall a channel, you have to reboot the Roku before installing it again.