Forum Discussion

FCarter46's avatar
FCarter46
Newbie
4 years ago

My roku apps, satellite and settings have all disappeared from my TV how can I fix this issue?

Roku has somehow wiped all of my apps and settings away. I cannot access settings I cannot access my apps or my satellite can someone help me! 

The only place it let's me go to is to connect wifi and we don't use wifi only satellite 

 

2 Replies

Replies have been turned off for this discussion
  • renojim's avatar
    renojim
    Community Streaming Expert

    Choose "Connect to the Internet later" and proceed through the process.  It looks like your TV was factory reset.  There's no way to access Roku channels/apps without an Internet connection, so either you had one or you weren't using any Roku channels/apps.

    • Strega's avatar
      Strega
      Roku Guru

      I’m guessing that you are just using the Roku TV as a dumb TV for your satellite box. If so, once you skip the internet part, just select the right input.  I don’t see an obvious cable going from the sat box to the TV, but hopefully you just have that routed where I can’t see it.