My Onn TV won't stay connected to wifi even though I have a excellent internet connection

Hi AKirk,

Thanks for posting, and welcome to the Roku Community.

We acknowledge your concern and flagging this to us. Is there an ethernet port to your Roku TV, and see if you can connect an ethernet cable to get a network? Also, have you tried the soft restart to your Roku TVs and streaming device by navigating to Settings > System > Power > (skip if no sub-menu) System Restart? Further, have you tried connecting to an alternative network, such as a mobile hotspot, to see if you're able to maintain a connection?

Let us know.

All the best,
Kash

Hi, hcamaro84

Greetings, and welcome to the Roku Community.

We're sorry to hear about the issue you've encountered regarding the loss of connection with your Roku TV, and we'd be more than glad to assist. Kindly follow this other troubleshooting step below:

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select Advanced system settings.
4. Select Network connection reset.
5. Select Reset connection.

Please let us know how this works.

All the best,
Kash

Hi, DensmoreJack 

Thanks for posting here in the Roku Community.

We appreciate you for sharing the issue you've encountered on your Roku device after the Super Bowl event, and we'd be more than willing to assist. As a start, let's troubleshoot your device to get you back on streaming. Kindly follow these series of steps to resolve the losing of network connection.

1. Press the Home button on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Advanced system settings.
5. Select Factory reset.
6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
7. Follow the on-screen instructions.

Using the physical button

Located on the back or bottom of your TV, the physical Reset button is either tactile or pinhole-designed and requires a straightened paperclip to open. Once you locate the Reset button and your Roku TV is powered on, press and hold the button firmly for about 10 seconds.

Please let us know if the issue is fixed or reply to the thread for further assistance, we will be glad to help you.

Best wishes,
Kash

We're grateful to have you here in the Roku Community, Cbenavidez!

Our sincerest apologies for any inconvenience this may have caused your streaming. No worries! We'd be more than happy to further assist you in connecting your ONN Roku TV to a network connection. 

In this case, we suggest performing the following troubleshooting steps below:

• Reboot your network connection. (Ensure your Wi-Fi connection is stable and performing well. Sometimes, even with fiber optics, fluctuations in speed or signal strength can cause delays)
• Check the signal strength of your Wi-Fi under Settings > Network > Check connection.
• Connect your ONN Roku TV to an alternative network connection. Perhaps a mobile hotspot would do. 

Please keep us posted on how it goes and we'll continue assisting you from there. 

Best regards,
Carly