Forum Discussion
Roku Tv: 5406x
insignia model: NS-48DR510NA17
serial number: 2N008Y484854
device ID: 78A668484854
software: 10.0.0 build 4209-20
it lags even on the Home Screen, but this has happened with all channels it seems to be worse with HBO Max. The version for HBO max is 50.13 build 3.
May be inherent to the Insignia. Mine can be slow to respond, get sluggish, and will similarly close channels sometimes. (Infrequently, but does occur.) Have found that when exiting channels, best to use Back button when available as opposed to using Home button. I think it is a memory resource issue with these.
When this does occur, I perform a System Restart which seems to help for awhile. Settings..System..Power...System Restart.
Also try doing a manual system update. See if yours is updateable to build 4213.
Settings...System..System Update...Check Now (press OK, this should update OS and any available channels)