Forum Discussion

Hayley14a's avatar
Hayley14a
Newbie
2 years ago

My device today has stopped connecting to the Wi-Fi

My Roku device today stopped connecting to the Wi-Fi. I have reset the device and Wi-Fi a few times. When I do a Wi-Fi search it comes up as stong network. Then when connecting to Wi-Fi fails. Has th...
tv & player wifi
RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi Hayley14a ,

Welcome to the Roku Community, and thanks for letting us know about this.

Could you tell us if you have made some changes to your router recently? How far is the device from the router? Also, have you tried any troubleshooting in trying to resolve this?

Let us know more about this so that we can further look into it.

Thanks,

Rey