Forum Discussion

4 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    2 years ago

    Welcome and thank you for posting here in the Roku Community, glnsk8ter!

    Thanks for reaching out. We'd like to know more about how can we further assist you with your concern so we can provide you with an accurate resolution.

    With this being said, kindly provide us with the following details below:

    • What specific Roku player are you trying to set up on what particular TV model? 
    • Are you having trouble pairing your Roku remote to your TV?
    • Is this your first time setting this up?

    With more detailed information, we will be able to assist you further. We'll be anticipating your response!

    Best regards,
    Carly

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    2 years ago

    glnsk8ter 

    If you provided more info, like the TV brand, perhaps someone can offer a compatible code you can try.

    • 2187rakkasansf's avatar
      2187rakkasansf
      Newbie
      4 months ago

      Hi,

      We have a Matrix treadmill, and the console is an XIR-2C. When we started setup it asks if it is a Toshiba tv, which it isn’t. We want the remote more for volume control than anything for workouts.

      • AvsGunnar's avatar
        AvsGunnar
        Community Streaming Expert
        4 months ago

        2187rakkasansf 

        Did you try letting Roku set it up as a Toshiba?

        Doesn't really matter what it really is if you can get it to work.  Some users have to use alternative brands to get the Roku to recognize the functions.  Sometimes during setup, you may even have to falsely tell the setup the "music has stopped" when it hasn't in order for the Volume controls to work.