Forum Discussion

MrsHorton's avatar
MrsHorton
Newbie
2 years ago

Mute/sound icon stays on screen all the time and will not go away even though it’s not muted

This is also happening to us. LG TV, LG sound bar, and Roku streaming stick. While in Roku the Roku mute symbol is constantly popping up and disappearing. 

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi MrsHorton,

    A warm welcome to the Roku Community!

    We'd love to take a closer look at this matter; can you please specify the issue you are experiencing? What troubleshooting steps have you already taken to try to resolve the issue? How are you powering the Roku device?

    With more detailed information, we will be able to assist you further.

    All the best,
    Chel