Forum Discussion

Lfordcnp's avatar
Lfordcnp
Newbie
3 years ago

Moved to new internet provider and Roku error message won’t leave me alone

I moved, new internet provider. About 2 hours into watching anything an error message appears that it appears I have switched internet providers, and the error message will not be removed from the sc...
tv & player wifi
Strega2's avatar
Strega2
Roku Guru
3 years ago

Hmm, I don’t recall hearing about a Roku message saying you switched internet providers.  Are you sure that’s the exact message?  Does it look Roku-ish?  I mean, is possible that you are watching a Roku device through a smart TV, and it’s the Smart TV that’s putting up that message?  A way to check would be to grab the TV remote and see if you can deal with the message that way.