Forum Discussion

Lbug13's avatar
Lbug13
Newbie
11 months ago
Solved

Motorhome came with roku but no pin

I purchased a motorhome that had the roku in it but they didn't give me the 4 digit code to download other apps. Can someone tell me what to do. Thank you

Cindy 

TV & Player Setup
  • atc98092's avatar
    atc98092
    11 months ago

    That Roku is registered to someone else's Roku user account. They should have wiped it before selling the vehicle, but you need to do that and link it to your own account. You can do a factory reset from within the Settings/System menu, or you can press and hold the hidden reset button for 30 seconds. The menu option is easier. But if that PIN blocks you from doing a factory reset, the hidden button will still allow you to reset the Roku.

1 Reply

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    11 months ago

    That Roku is registered to someone else's Roku user account. They should have wiped it before selling the vehicle, but you need to do that and link it to your own account. You can do a factory reset from within the Settings/System menu, or you can press and hold the hidden reset button for 30 seconds. The menu option is easier. But if that PIN blocks you from doing a factory reset, the hidden button will still allow you to reset the Roku.